eFax is the world leader in internet faxing, offering fast, reliable fax service to countries all over the world.
With eFax you can manage your fax messages alongside other document based communications right from your email!
With a 30-day free trial, you are given a chance to experience all the benefits of a full eFax Plus®
member risk-free for 30 days. Send faxes. Receive faxes. Access all features of the eFax website and eFax Message Center.
If you are unsatisfied for any reason, cancel the account before the trial is over and be charged nothing.
NOTE: The 30-day free trial includes free incoming and outgoing faxes for one month within the limits stated
in your offer.
A credit card is necessary to help us prevent fraudulent use of eFax services. During the 30-day free trial,
your credit card will not be charged as long as usage does not exceed monthly limits for sending or receiving.
At the end of the 30-day free trial, monthly subscription and usage fees will be charged automatically each month.
If you wish to utilize an alternate payment method, please contact our sales department.
You will be able to send and receive faxes immediately upon activation of your account.
With eFax you can choose a number from thousands of cities all over the world.
Your eFax number will be a number solely assigned for your use and will function like any normal fax number for your callers.
Your callers will experience no difference from a standard fax machine in using your eFax number.
They will dial the eFax number just like any other telephone number.
To set your account up to send from your mobile phone:
Once your account is setup, sending a fax from your mobile phone is as easy as sending an email.
For more details on sending faxes from email, please click HERE.
You can receive faxes at up to five (5) email addresses per eFax number.
Yes, you can have multiple fax numbers assigned to your eFax account.
eFax provides numbers in 3,500 cities in 46 countries around the world. For a complete list of cities and countries,
please click HERE.
eFax Messenger is a free application you can use to view your faxes. You are not required to download eFax Messenger
to view your faxes but if you would like to utilize the application, please visit the
Additionally, with an eFax Plus account you can also send faxes through eFax Messenger, including customised cover pages
and your own digital signature.
If you would like to sign up for an eFax Plus account, please click HERE.
Should you wish to cancel your account, please call Customer Support.
NOTE: Your account will remain active until your cancellation request is confirmed.
To view the pricing for the eFax Plus service, please click HERE.
Initial incoming pages received each month to local eFax Numbers are free.
To view full pricing details for local or toll-free/freephone numbers, please click HERE.
The cost to send an individual fax is calculated based on the recipient's location and the length of the document sent.
To view all send rates, please click HERE.
To login to your eFax account, please click HERE.
Enter your eFax Login (international access code and area code first) and PIN in the space provided. For example:
To retrieve a forgotten eFax Login and/or PIN, please click HERE
and enter the information requested.
Your login information will be sent to your email address.
To change your PIN, login to your account and go to Profile. Click Change PIN.
There are three places you can update your email address:
To update your billing information, login to your account and click on Billing.
When someone sends you a fax, the message is delivered to the email address on your account.
Faxes are also delivered to the eFax Message Center. Faxes are received and stored for up to two years or until
you delete them. To access the eFax Message Center, login to
your eFax account and click on the eFax Message Center link.
As an eFax Plus customer, you have the option of accessing your messages in two ways. You can view your faxes
through your email or you can login to your eFax Plus account and retrieve your faxes through the eFax Message Center.
To access faxes through your email:
To access faxes through eFax Message Center:
NOTE: Faxes received in .EFX format can only be opened with eFax Messenger Software.
To download eFax Messenger, please visit the download page.
If you would like to receive your faxes in .PDF or .TIF, please click
HERE for further details.
To download eFax Messenger, please visit the download page.
You can choose to have faxes delivered in one of three different file formats:
To change the your fax file format:
NOTE: This change will only affect faxes received after the new file format is selected.
Faxes received prior to this change will remain unchanged.
You can open your faxes two ways:
If someone outside of the country would like to send you a fax, they will need to dial your eFax number using the
standard methods for international dialing from their country.
For example, if you have a UK eFax number, the person faxing you needs to drop the local dialing code "0"
and they need to add the country code "44".
The number (0)20 7555 1234 would become +442075551234.
To obtain a list of international dialing codes, please click HERE.
Your eFax number works just like any regular fax number. Potential senders do not need to be eFax subscribers.
Anyone can send a fax to your eFax Number.
Faxes can be sent from an eFax Plus account using any one of the methods:
NOTE: An eFax Plus account is required for sending faxes. eFax Free accounts do not have the ability to send faxes.
To send a fax through your email, please follow the directions below:
To send to the UK number +44 (0)20 7555 1234, you would enter firstname.lastname@example.org,
where (44) equals the Country Code, (207) the Area Code, and (5551234) equals the fax number.
To send to the US/Canada number +1 323 555 1234, you would enter email@example.com,
where (1) equals the Country Code, (323) the Area Code, and (5551234) equals the fax number.
To send to Australia number +61 (0)2 7010 1111, you would enter firstname.lastname@example.org,
where(61) equals the Country Code, (2) the Area Code, and (70101111) equals the fax number.
For a complete list of Country Codes, please click HERE.
To send a fax from the web:
For a complete list of country codes please click HERE.
NOTE: When sending through eFax, it is not necessary to include the "0" before the fax number.
For example, if you wanted to send a fax to the UK number (0) 20 7555 1234, you would select the UK (44) from
the Country Code list and type the number 2075551234 in the Fax Number field.
To send a fax through eFax Messenger:
When you send a fax, a Send Confirmation Receipt will be sent to your email address confirming transmission.
Additionally, you may also log in and view the send activity log online.
To view activity online:
If you sent the fax through your email, the outgoing message should be saved in your Sent Items.
You can resend it using your email client's native sending options.
To resend a fax through eFax Messenger 4.0 or higher:
Faxes sent from the web cannot be resent.
Please see below for a list of countries you can send faxes to using your eFax account.
eFax is the #1 Internet fax service provider in the world–offering fax by email to more than 11 million subscribers in 46 countries.